Privacy Policy

1. Introduction

TixGiving Foundation Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

TixGiving Foundation Inc. is a 501(c)(3) tax-exempt charitable organization (EIN: 33-4094834) dedicated to redistributing donated event tickets to those in need.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials
• Mailing address and ZIP code
• Payment information for monetary donations
• Communication preferences

Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and verify ticket donations
• Manage your account and communicate with you
• Coordinate ticket distribution with partner organizations
• Process monetary donations
• Send administrative communications and updates
• Respond to inquiries and provide support
• Prevent fraud and ensure platform security
• Comply with legal obligations and enforce our Terms
• Generate tax receipts and acknowledgment letters for charitable donations
• Report aggregate data to fulfill IRS requirements for 501(c)(3) organizations

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our platform (payment processors, email services, analytics)
• Partner Organizations: With approved nonprofit partners when distributing tickets to their beneficiaries
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For tax-related documentation, we may retain records for up to seven years as required by IRS regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

12. International Users

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: